Returns & Exchanges

At MyFlowers, we want your home to bloom with beauty, which is why we offer a 30-day return policy for all non-perishable decor and a freshness guarantee for live arrangements. If your purchase doesn't perfectly fit your space, we are committed to making it right with a simple exchange or full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Ship the Items

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing