Frequently Asked Questions

Everything you need to know about bringing nature into your home.

How do you ensure the flowers stay fresh during shipping?

We use specialized temperature-controlled packaging and hydrating gel wraps to ensure your blooms remain vibrant and healthy from our nursery to your doorstep.

What is your delivery timeframe for home decor items?

Standard shipping typically takes 3-5 business days. For fresh floral arrangements, we offer next-day delivery options to ensure maximum freshness.

Can I return a plant or floral arrangement if I'm not satisfied?

Due to the perishable nature of live plants, we offer a 24-hour freshness guarantee. If your order arrives damaged, please contact us immediately for a replacement or refund.

Do you offer subscription services for home styling?

Yes, our 'MyFlowers Club' offers weekly, bi-weekly, or monthly deliveries of seasonal arrangements curated specifically for home interiors.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.

How do I care for my new indoor plants?

Each order includes a detailed care card with specific instructions on sunlight, watering schedules, and soil requirements to help your plants thrive.